Free Shipping on all custom graphics
The Mach One Graphics 3-year vinyl guarantee
Mach One Graphics uses only premium-quality cast vinyl, professional-grade tools, and careful installation methods. Vinyl installed by Mach One Graphics comes with a 3-year guarantee against fading, cracking, or lifting. If your vinyl experiences any of these issues, we will replace it free of charge. This does not include abuse or other unintended damage from power washers, aggressive polishing, spilled gasoline, or mechanical damage from rubbing/scraping or collisions with other objects.
Returns and Exchanges
Returns/exchanges are generally not accepted due to custom-made nature of designs. The images on our site provide an excellent example of how the finished product will look once installed, and digital mockups of customized designs are always provided to customers for approval before we manufacture the vinyl. After a project is completed, Mach One Graphics will review the work with you and make any reasonable adjustments if we did not meet your full expectations.
Privacy Policy
Mach One Graphics will not sell or share your personal information with anyone, ever.
Our installation process
Installations typically begin with a live discussion: project location, availablity, special considerations, etc. An installation appointment will then be set. We are typically able to work on any outdoor project independently – you do not have to be there. We will let you know our exact ETA before the appointment, and send photos of the completed work when we finish.
Custom projects
Pricing and delivery timing for custom projects depend on several factors: availability of artwork, complexity of the design, difficulty of installation, quantity of vinyl, special tools or materials needed, and weather. Custom projects always begin with a live discussion to fully understand what is needed. A price and timing estimate can usually be provided then. From there, Mach One Graphics will provide a digital mockup of an initial design for customer review. Once any adjustments are made, a final digital proof will be provided for approval, along with an exact final guaranteed total price.
Repairs
Mach One Graphics can typically repair vinyl installations that have been damaged due to accidents or other misuse. We retain our design files for 3 years and are usually able to replace individual elements or sections of a design. When repairing work done by other professionals, we will do our best to match colors, fonts, and placements. Due to the hand-made nature of this work, very small differences in symmetry, sheen, or character spacing may result.